Shipping and Return Policy
Pen Savings Shipping and Return Policy
We ship all packages using the United States Post Office (USPS)
Inside the USA - $3.95 and fee for all orders over $39
International Rates - Rates will vary depending on weight and start at $8.95. Most refill orders will ship at the $8.95 rate.
Return PolicyAll refills we will refund 100% once returned to us. We reserve the right to withhold shipping fees unless the return is due to our error.
Ink Bottles and Ink Cartridges are non-returnable unless there is an error in the listing or we give approval. All monitors show colors differently so we ask that you only use the color pictured as a reference.
All other items may be subject to restocking fees up to 25%. The exception to this rule is if product is returned to us unused and/or the product is defective. You must inquire before making any return so we may better assist you. We are very helpful and want to make things right. Please email us at firstname.lastname@example.org