Shipping and Return Policy

We ship all packages using the United States Post Office (USPS) or UPS
Shipping is $5.95 for orders under $99, and free for orders over $99
International Rates are calculated at checkout 

Return Policy

Returns must be initiated within 14 days of the products arrival.

All refills we will refund 100% once returned to us. We reserve the right to withhold shipping fees unless the return is due to our error.
 
Ink Bottles and Ink Cartridges are non-returnable unless there is an error in the listing or we give approval. All monitors show colors differently so we ask that you only use the color pictured as a reference.
 
All other items may be subject to restocking fees up to 25%. The exception to this rule is if product is defective. You must inquire before making any return so we may better assist you. We are very helpful and want to make things right.

Please email us at service@pensavings.com